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- Please use a web browser to view full agenda details.

- Agenda subject to changes.

- Time shown here is Singapore Standard Time (GMT+8).

👆 Click on the tabs above to view various presentations, fireside chats and panels of the concurrently running summits

👇 Apply for your seat at cross-function CXO Interactive Panels below

CXO Interactive Panels: Choose Your Own Session(s)

14:45 - 15:45

Cross Department Data Sharing & Its Challenges

[Host] Rishi Chandiok

Regional Director (South Asia), Senior Legal Counsel, and Data Protection Officer

[Host] Nabila Hadjkali

Head of Data Governance Asia Pacific

Digital Transformation & Cross-Function Alignment

[Host] Chaw Sing Ho

Adjunct Associate Professor

How the COVID-19 Crisis Spurred on Digital Transformation for CX

Moderator TBC

The Finance Team: Achieving Positive Business Value through Tech

Moderator TBC

Best Practices of AI for C-Suites

Moderator TBC

15:45 - 16:45

Crisis Management at the Top

[Host] Frederic Ducros

Group Chief Transformation Officer

Finance Business Partnering Done Right 

[Host] Paul Lennie

Chief Financial Officer

The Key to Creating Value: CX Analytics

[Host] Lai Kwan Chow

Asia Pacific Customer Service Senior Director

[Host] Juliana Chu

Director, Digital & Analytics, APAC

16:45 - 17:45

Creating Ethical Transformation

[Host] Freddie Low

Regional Head of Digital Transformation

How Are Chatbots Improving CX

Moderator TBC

Building the FP&A Team of the Future

[Host] Rajiv Ramani

Group Chief Financial Officer

END OF SUMMIT

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