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LIVE AGENDA

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​You can join 15 mins before each livestream session, you will be on hold in a lobby

12:25 - 12:30 Singapore Standard Time (GMT+8)

Get Ready - Read Preparation Guide

[CDO] 12:30 - 12:40 

Chairperson Overview

 

The CXO Innovation Summit Team

[CTO] 12:30 - 12:40 

Chairperson Overview

 

The CXO Innovation Summit Team with Sonia Notani, Chief Marketing Officer, IndiaFirst Life Insurance

[CCXO] 12:30 - 12:40 

Chairperson Overview

 

The CXO Innovation Summit Team

[CFO] 12:30 - 12:40 

Chairperson Overview

 

The CXO Innovation Summit Team

[CDO] 12:40 - 13:00 

Presentation | Industry 4.0: Impact of 5G, AI & IoT on Data Analysis

 

Lawrence Wee, Chief Data Scientist, Allianz

[CTO] 12:40 - 13:00 

Presentation | How to Build High Performing Teams While Providing Leadership Through Organisational Transformation

 

Penny Murphy, Head of Digital Innovation & Transformation, Asia, Arcadis

[CCXO] 12:25 - 13:05 

Fireside Chat | Why a Holistic Strategy Incorporating Technology, Culture & Product is Key to CX Success and Growth

 

Millie Gillon, Managing Director & Global Head of Client Experience, Standard Chartered Bank

Tom Voirol, Chief Experience Design Officer, Ogilvy

[CFO] 12:40 - 13:00 

Presentation | COVID-19 Shifting the CFO Mindset to Better FP&A

 

Ashish Maheshwari, Chief Financial Officer, India, Aetna

[CDO] 13:00 - 13:25

Presentation | Leading Business Innovation via Data-Driven Leadership Approach

 

Oleg Kravets, Global Head of Data & Analytics, The Travel Corporation

[CTO] 13:00 - 13:20 

Presentation | Managing Continuous Transformation

 

Andrew Frye, President Asia Pacific, Baxter

[CCXO] 13:10 - 13:30 

Tealium Sponsored Session | Shifting to a First-Party Data Strategy for a Better Customer Experience

 

Speaker 

[CFO] 13:00 - 13:20 

Presentation | Financial Leadership in the Age of Analytics

Speaker

[CTO] 13:15 - 13:20

Shootsta's Speed Talk

Antoine Bouchacourt, VP, Asia, Shootsta

[CFO] 13:15 - 13:20 

Shootsta's Speed Talk

Antoine Bouchacourt, VP, Asia, Shootsta

[CDO] 13:40 - 14:20

Panel | A Holistic Approach to Data Analysis: Analysing Structured & Unstructured Data

 

Aaron Tan, Head of Data & Analytics, Singapore Exchange

Sachin Tonk, VP, Data Analytics & Business intelligence, Standard Chartered Bank

Speaker

[CTO] 13:40 - 14:20 

Panel | The Intersection of Innovation & Change

 

Venkatesh Subbaraman, Regional Chief Operating Officer, ANZ

O'Niel Dissanayake, VP, Commercial & Transformation, APAC, Schneider Electric

Leroy Pinto, Group Managing Director, Digital, CT Corp

[CCXO] 13:45 - 14:25

Panel | Disruptive technology: Chatbots & AI in Customer Experience

 

Yuda Wirawan, Chief Marketing Officer, Jagadiri

David Harling, Chief Marketing Officer, APAC, Money Smart

Speaker

[CFO] 13:40 - 14:20 

Panel | Key Changes in IFRS Framework & How the CFO is Adapting

 

Salim Himmi, Chief Financial Officer, Trigo

Speaker

Speaker

[CDO] 14:20 - 14:50

Talkwalker Sponsored Session

 

Benjamin Soubies, Managing Director, JAPAC, Talkwalker

[CTO] 14:20 - 14:50 

Fireside Chat | Crisis Management at the Top

 

Lex Lee, Chief Strategy Officer, Top International

Speaker

[CCXO] 14:25 - 14:50

Talkwalker Sponsored Session

 

Benjamin Soubies, Managing Director, JAPAC, Talkwalker

[CFO] 14:20 - 14:50 

Fireside Chat | How CFO is Optioned to Lead the Change toward Digitalisation & Automation

 

Rahul Jain, Group CFO, Agrocorp International

Speaker

[CDO] 14:50 - 15:20

Fireside Chat | How AI is Shaping the Future of Data Analytics

 

Kit Sumaba, Chief Information Officer, Makati Medical Center

Rizwan Khan, CFO & CIO, Panoval (Asia)

[CTO] 14:50 - 15:20 

Fireside Chat | How to Master the Pressures of Change Management

 

Tomasz Kurczyk, Chief Transformation & Digital Officer, AXA

Speaker

[CCXO] 14:50 - 15:20

Fireside Chat | Customer Engagement in a Period of Crisis

 

Todd Stevenson, Chief Customer Officer, Colonial First State

Sheila Paul, Chief Marketing Officer, Home Credit

[CFO] 14:50 - 15:20 

Fireside Chat | Building an Adaptable & Value-Adding Finance Team

 

Munish Kaushal, Area Finance Director & CFO, GSK

Srinivasan Venkita Padmanabhan, President & Global Head of Finance, Olam

[CDO] 16:00 - 17:00

Interactive Panel | Best Practices of AI for C-Suites

 

Benjamin Ang, Chief Data Officer, AI Singapore

Rizwan Khan, CFO & CIO, Panoval (Asia)

Dhirender Rathore, Senior Director, Head, Data Science, Visa

Michael Taylor, AI Chief Data Scientist, Rail Analytics Center, Siemens

[CTO] 16:00 - 17:00 

Interactive Panel | Creating Ethical Transformation

 

Freddie Low, Regional Head of Digital Transformation, Fuji Film

Speaker

Speaker

Speaker

[CCXO] 16:20 - 17:20

Interactive Panel | The Key to Creating Value: CX Analytics

 

Lai Kwan Chow, Asia Pacific Customer Service Senior Director, P&G

Juliana Chu, Director, Digital & Analytics, APAC, Kimberly-Clark

Nell Bond, Head of Customer Experience, Sportsbet

Speaker

[CFO] 16:20 - 15:20 

Interactive Panel | Building the FP&A Team of the Future

 

Rajiv Ramani, Group Chief Financial Officer, Luxasia

Sunny Cheng, Group Chief Financial Officer, UCP International

Jheeva Subramanian, Chief Financial Officer, BHG

Speaker

[CCXO] 15:00 - 16:00

Interactive Panel | How the COVID-19 Crisis Spurred on Digital Transformation for CX

 

Jurist Francisco-Gamban, Chief Marketing Officer, ViewQwest

Gaurav Sharma, VP, Customer Experience & Operations, Furlenco

Varun Rajwade, GM, Digital, Loyalty & Customer Analytics, Pantaloons

James Yeang, Group SVP, Digital & CRM, Domino's Pizza Malaysia & Singapore

[CTO] 15:00 - 16:00 

Interactive Panel | Digital Transformation & Cross-Function Alignment

 

Chaw Sing Ho, Adjunct Associate Professor, NUS

Frederic Ducros, Group Chief Transformation Officer, Air Asia

Speaker

Speaker

[CFO] 15:00 - 16:00 

Interactive Panel | Finance Business Partnering Done Right 

 

Paul Lennie, Chief Financial Officer, Asurion

Ali Akbar, Group Chief Financial Officer, Nawakara Group

Ashish Maheshwari, Chief Financial Officer, India, Aetna

Speaker

[CDO] 15:00 - 16:00

Interactive Panel | Cross Department Data Sharing & Its Challenges

 

Rishi Chandiok, Regional Director (South Asia), Senior Legal Counsel & Data Protection Officer, QNET

Nabila Hadjkali, Head of Data Governance Asia Pacific, JLL

Oleg Kravets, Global Head of Data & Analytics, The Travel Corporation

Speaker

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LIVE

October 7, 2020 | #CXOInnovation

STAY TUNED!

See you soon on 7th October!

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