Advancing an organisation‘s mindset, skills and capabilities to enable transformation requires visible advocates for 'what’s next' to align with brands purpose, strategy and goals. At the summit you will learn how businesses put in place change delivery frameworks to deliver strategic business outcomes.
The Chief Customer Experience Officer is responsible for managing the business relationship with its customers. Join us at the summit and discover how companies are organising and operating their customer experience functions, the challenges Chief Customer Experience Officers are focusing on, how they are measuring customer experience, and why employee experience is also in the mix.
CXO Innovation Summits
We believe that great business decisions are made by people like you, collaborating & working closely with others.
CXO Innovation provides a platform for those who like to attend intimate, focused events, to broaden their minds on cross-function benefits, partnerships/teamwork and leadership.
There will be limited seating as we aim to bring together like-minded people who are keen to share and learn from one another.
A forum to be able to hear from c-suite peers of Transformation and Customer Experience, as well as to engage and network throughout the summit.